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The Support plan is for unattended access, and prices increase based on the number of computers you need access to. This plan provides users with simple remote access to a computer, without any remote tech support features. Splashtop Business offers four different pricing models for its services: Access, Support, SOS, and Splashtop for Education.Īccess is charged on a per user basis, starting at £5 per user a month, billed annually. This feature is available for Windows, Mac, and iOS, once again reducing the need to spend time searching for an available device from a list.
#Splashtop personal we dont see any series
Administrators can lump a series of computers into a connection pool, and when a user needs to connect they simply select the pool and receive access to the first available device. This bypasses the need to enter Splashtop’s app and locate your computer from the drop-down list, saving users a lot of time.Ĭonnection pools are great for users that need access to a remote computer but not to a specific device. Users that regularly connect to the same specific computer remotely-typically employees connecting to their office computer from home-can now take advantage of the new desktop shortcut feature to create a shortcut that takes them to their remote machine with one click. Splashtop introduced several new features throughout 2021-notably, desktop shortcuts for remote computers and connection pools.
Splashtop Business can also integrate with a number of popular CRM and IT support platforms, including Freshworks, Zendesk, and Spiceworks. Popular integrations include Microsoft Teams, which allows for remote desktop support with chat through the Teams app, and ServiceNow, which connects Splashtop’s tech support with ServiceNow’s service ticketing system. In addition to its built-in features, Splashtop offers over 30 integration options with third-party programs.
#Splashtop personal we dont see any pro
Splashtop has two products in this category-Mirroring360 Pro and Classroom Cloud-which are nearly identical except that Mirroring360 Pro is for desktop computers, while Classroom Cloud shares the screen of a mobile (iOS or Android) device. This usually takes the form of a tech support session, where the technician takes remote control of the end-user’s computer to resolve an issue. Splashtop SOS is a product designed specifically for attended support, which is active remote desktop tech support that takes place while the subject computer is in use. You also get unlimited concurrent sessions, meaning there is no limit to the number of technicians working at once. The Support plan offers unattended access to an unlimited number of technicians for a monthly rate that scales with the number of computers you need to service.
#Splashtop personal we dont see any software
This work can include anything from routine maintenance to basic troubleshooting or software updates. Splashtop’s Support plan is intended for management service providers who need to perform remote work on a computer when it is not in use.
#Splashtop personal we dont see any license
Users that purchase a Pro tier license gain access to advanced features, like the ability to connect two users to one computer, chat, and remote booting. Users can access their work desktop from a Windows, Mac, iOS, Android, or Chromebook device, transfer files, and print remotely. Pricing is scaled based on the number of computers that you would like to connect, with volume discounts for more than 10 machines. Splashtop’s package for individuals and businesses is designed to enable users to work from home by connecting remotely to their office computer. Zoho Assist offers remote desktop functionality at a very low price, and is great for small business users. Software with a robust set of features forĬonnectWise Control is powerful, feature-heavy remote desktop software priced at a premium. Limited third-party integrations - Unattended plans capped at 25 devices Free plan available - Affordable pricing - Voice chat Fully customizable UI - 100+ third-party integrations - VoIP-enabled voice chat
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